The Frohring Library Privacy Policy is intended to be read in conjunction with the overarching JCU Privacy Policy.
To provide an effective library service, the Frohring Library collects and holds some personal information. The information we hold can include but may not be limited to:
Name
Address
Preferred name
Contact details
Transaction history, e.g. loans, request, holds and reservations
Fines and fees
Event and room booking history
Data submitted via request forms
Direct email enquiries
Submissions to the institutional repository
Photos for guests IDs (the photo is kept only for printing the ID to access the premises, and it is deleted immediately after the ID is printed)
The Frohring Library’s primary use of personal information includes, but is not limited to:
Managing user library accounts to enable use of the library facilities
Sending information relating to users’ library account and library services, e.g. overdue item notifications and event reminders
Planning the provision of library services
Monitoring performance e.g. library subscriptions
Satisfying our legal obligations
The Frohring Library will not retain any personal information for longer than is necessary. Different retention periods may apply for different types of information. This policy will be reviewed periodically and updated as needed.